your relaxation & hydration specialists.
Open seven days a week,
Offering a serene, relaxing environment for body treatments, Manuka Facials and our signature spa packages. Our experienced therapists offer spa treatments to your particular needs, focusing on high quality, New Zealand made products that leave you feeling hydrated.
With Queenstown sitting at a higher altitude the air is dryer, which in turn affects your skin if you’re used to a different climate, especially at the peak of Winter & our dry Summers. Let our therapists indulge you to a Deep hydration, leaving you feel refreshed and nourished.
Hydration is our goal – Inside & out.
From Manuka Honey Facials, Wraps and our specially curated range of products our incredible team will tailor our service to your needs.
Find us at:
11 Earl St, Queenstown, New Zealand.
Open 7 days : 9am – 7pm
MEET THE TEAm
Lauren – Spa Manager
Lauren is the dedicated manager of The Well Spa and has been a passionate professional in the spa industry for over six years. Specializing in skin therapies and hormonal health conditions, she is committed to helping clients achieve balance and well-being through personalized treatments.
Growing up in the scenic town of Queenstown, Lauren has always been inspired by the beauty and tranquility of her surroundings. Her goal has been to create a welcoming, nurturing space where both clients and team members feel valued, relaxed, and supported. With a deep understanding of holistic wellness, she continuously strives to enhance the spa experience, ensuring each guest leaves feeling rejuvenated inside and out.
Favourite treatment to receive: Manuka Healing facial (the glow is unbeatable)
Favourite product: Nellie Tier Manuka Body Scrub
Favourite Movie: Pride and Prejudice
STEPH – CUSTOMER SERVICE & ACCOUNTS
Steph is the friendly face that greets you at The Well Spa and the warm voice on the other end of the phone. As our accounts and front desk superstar, she’s always here to help with whatever you need, ensuring your experience is seamless and relaxing from start to finish.
Originally from Yorkshire, UK, Steph made the move to beautiful Queenstown in 2017. She joined the spa industry two years ago and has loved every moment of seeing clients unwind and recharge. Her favourite part of working in wellness is creating a welcoming, peaceful space where everyone feels at ease.
When she’s not at the spa, you’ll likely find Steph catching up with friends, spending time with her beloved tabby cat, or enjoying a Pilates class.
Favourite treatment to receive: Top to Toe
Favourite product: Phi Cream Cleanse
Favourite Movie: Mamma Mia
Suci – Spa Therapist
Suci is the heart and soul of The Well Spa, bringing warmth, skill, and an unwavering dedication to every treatment she delivers. Originally from beautiful Bali, she moved to Queenstown 11 years ago and has been a practicing spa therapist for over 16 years.
With her deep knowledge of traditional and modern spa techniques, Suci is a true master of all our treatments, from therapeutic massage to rejuvenating facials. Her nurturing touch and expertise have earned her a loyal following among clients who trust her to melt away stress and restore balance to the body and mind.
Beyond her technical skills, Suci’s calming presence and genuine care make every visit a special experience. She is passionate about helping clients feel their best, whether they need deep relaxation or a brow refresh Suci is your girl!
Favourite treatment to give: Brow Threading & Relaxation massage
JESS – SPA THERAPIST
Jess, originally from Invercargill, has been a dedicated massage therapist for six years. She is passionate about helping clients reduce pain and improve mobility, allowing them to move more freely and comfortably in their daily lives. With a caring and skilled approach, Jess tailors each session to meet individual needs.
Outside of work, Jess is a master of knitting and crocheting, bringing the same patience and attention to detail to her craft as she does to her massage therapy.
Book a session with Jess and experience the benefits of her expertise firsthand!
Favourite treatment to give: Pregnancy Massage & Manuka Healing Facial
Favourite treatment to receive: Full Body Scrub and Manuka Aromatic Wrap
Favourite product: Nellie Tier Face Cream
Favourite Movie: The King’s Speech
Claire – Spa Therapist
Originally from France, Claire has been passionate about the spa industry for over 12 years. She believes the most rewarding part of her work is helping clients achieve deep relaxation and relief, allowing them to reconnect with themselves in a peaceful space.
Claire finds great satisfaction in seeing the transformation that happens during a treatment—watching stress melt away from both the mind and body. Her favourite part of the job? Seeing clients float out of the spa feeling lighter, calmer, and completely renewed.
Outside of work, Claire loves spending time with family in nature, enjoying good food, and practicing Yoga
Favourite treatment to give: Deep tissue massage & Manuka Healing Facial
Favourite treatment to receive: Deep tissue massage and Phi Regenerating Facial
Favourite product: Nellie Tier Hydrating Mask
Favourite movie: Forest Gump